Cookie
Policy

1.1

This Cookie Policy (hereinafter: "Policy") explains what cookies are, how the entrepreneur Anđelka Nikolić PR Trgovina putem pošte ili interneta CosmoPaw Beograd (hereinafter: "We", "Us", "Our" or "Controller") uses them on the website cosmo-paw.com (hereinafter: "Site"), and how you, as a user, can manage them.

1.2

This Policy is an integral part of our Privacy Policy and General Terms of Use and Sale. By using our Site, you agree to the use of cookies as described in this Policy.

1.3

All activities related to the use of cookies and the processing of personal data collected through them are conducted in accordance with the Law on Personal Data Protection ("Official Gazette of RS", No. 87/2018) (LPDP) and the Electronic Commerce Act.

2.1

Cookies are small text files that your internet browser stores on your device (computer, mobile phone, tablet) when you visit a website. They allow the site to "remember" your actions and preferences (such as language, font size, shopping cart contents) over a period of time, so you don't have to keep re-entering them whenever you come back to the site or navigate from one page to another.

2.2

Cookies can be:

• Session cookies: These are automatically deleted when you close your internet browser.
• Persistent cookies: These remain on your device until they expire or until you manually delete them.

Our Site uses different types of cookies to provide you with a functional, secure, and personalized experience.

3.1

Necessary (technical) cookies

• Purpose: These cookies are essential for the basic functioning of the Site and cannot be disabled in our systems. They enable core functionalities such as page navigation, access to secure areas of the site, the shopping cart process, and fraud prevention.
• Legal basis: The processing is necessary for the purposes of the legitimate interests pursued by the Controller to ensure the functionality and security of the Site, in accordance with Article 12, paragraph 1, item 6) of the LPDP. Your consent is not required for the use of these cookies.
• Examples: Session cookies, shopping cart memory cookies, authentication cookies.

3.2

Functional cookies

• Purpose: These cookies enable the Site to remember choices you have made (e.g., your username, language, or the region you are in) and provide enhanced, more personal features. They improve your user experience.
• Legal basis: Your explicit and unambiguous consent, in accordance with Article 12, paragraph 1, item 1) of the LPDP.
• Examples: Language preference cookies (cp_lang), currency selection cookies (cp_currency).

3.3

Analytical (statistical) cookies

• Purpose: These cookies help us understand how visitors interact with our Site by collecting and reporting information anonymously. We use this information to measure and improve the performance and content of our Site.
• Legal basis: Your explicit and unambiguous consent, in accordance with Article 12, paragraph 1, item 1) of the LPDP.
• Examples: Google Analytics cookies.

3.4

Marketing (advertising) cookies

• Purpose: These cookies are used to track your activity across the Site and other websites to display ads that are more relevant and tailored to your interests. They also allow for measuring the effectiveness of advertising campaigns and can be used for remarketing (re-advertising). The use of these cookies may be related to personalized pricing based on automated decision-making, about which we transparently inform you.
• Legal basis: Your explicit and unambiguous consent, in accordance with Article 12, paragraph 1, item 1) of the LPDP.
• Examples: Klaviyo, Facebook Pixel, Google Ads cookies.

4.1

In addition to our own cookies (first-party cookies), we may also use various third-party cookies. These cookies are set by a domain other than the one you are visiting.

4.2

We use services from trusted partners, such as Google (for analytics and advertising), Facebook (for advertising) and Klaviyo (for email marketing and on-site personalisation), who may place their own cookies on your device. We do not have direct control over these cookies or how these companies use them.

4.3

We encourage you to review the privacy and cookie policies of these third parties to understand how they collect and process your data.

5.1

Consent via banner: On your first visit to our Site, a notification banner will appear, clearly informing you about the use of cookies and requesting your consent for the use of functional, analytical, and marketing cookies. By clicking "Accept all", you consent to all types of cookies. By clicking "Customize", you can choose which types of cookies you wish to accept and which to reject. Necessary cookies are always active, and consent is not sought for them.

5.2

Withdrawing consent: You can withdraw or change your consent at any time, just as easily as you gave it. You can do this via Cookie Settings or by reopening the settings banner. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal, in accordance with Article 15, paragraph 3 of the LPDP.

5.3

Browser settings: You can also control and/or delete cookies through your internet browser settings. You can delete all cookies that are already on your device and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site, and some services and functionalities may not work (e.g., your shopping cart may not be saved).

6.1

This Cookie Policy is an integral part of our Privacy Policy. All personal data collected via cookies is treated in accordance with our Privacy Policy. All your rights regarding your personal data, such as the right to access, rectification, erasure, restriction of processing, portability, and objection, are detailed in the Privacy Policy and also apply to data collected via cookies.

7.1

We reserve the right to update this Policy from time to time to align with changes in regulations or our business practices. Any changes will be published on this page with a new effective date.

7.2

For any additional questions regarding cookies and how we use them, you can contact us at: office@cosmo-paw.com.